Refund policy

We want you to love what you wear. If something doesn’t feel right, here’s how we can help:

7-Day Easy Returns

We offer a 7-day return and exchange window from the date of delivery for all eligible orders.

Free Exchanges

Need a different size, color, or fit?
We offer free exchanges with no additional charges, making the process simple and hassle-free.

Hassle-Free Returns

Not fully satisfied with your purchase? You can return your item for any reason — whether it’s the fit, fabric, color, or overall preference.

Exchange for Another Product

You may also exchange your order for a different product.
If the new product’s value is higher, you can pay the difference. If it’s lower, the remaining amount will be refunded to you.

Exchange / Return Process

To initiate a return, please email us at support@lewisrain.com with:

  1. Order number
  2. Clear photos of the product received

We’ll arrange a replacement / refund.